Permanent1-3 years of professional experienceRemote
For a client, POSITIVE EQUITY, Manpower is searching for:
IT SUPPORT ENGINEER (m/f)
We are a team of market, risk and I.T professionals, trading the world's electronic markets. Our focus is to enable hard working, disciplined and innovative people to maximize their success.
We have a team of almost 50 people based across our headquarters in Dublin, Ireland and our two Croatian offices in Zagreb and Split. A small number of our team work remotely from home.
Our hi-tech infrastructure connects our multi-screen, high-performance desk setups to the major futures exchanges across the globe.
Job Summary As our successful candidate, you will join the IT, Market Access & Operations Team and provide technical and administrative support for all trading and operational systems. You will work closely with our traders, our third-party software vendors, our off-site programming teams and our remote traders. You will ensure our trading team has maximum uptime for the key tools of our trade. You have the opportunity to make an impact on Day One!
The role is to be based in Zagreb office.
We Value
The ability to clearly diagnose problems
Logical thinking to find relevant solutions
Quick learners who only need tasks to be explained once
The initiative to learn everything and embrace responsibility
Common sense prioritisation
Hard Work
Respect for Everyone
The support ethos to help those around you
Dedicated Self-Developers
Tech savvy enthusiastic gamers
Useful Qualifications
CompTIA A + or CompTIA Network +
MCSA
Experience 1+ Years
Responsibilities
Smooth running of IT & operations of 2 small offices in Zagreb & Split
All of our servers and IT networks, including maintenance and administration
System Monitoring – monitoring of our systems through operations monitoring and alerts tools
Support of our Windows Server environment including Exchange Servers
Support of our Office 365 environment
Application & User Support - provide primary support by dealing with user requests and responding to outages for all operational matters
Useful Knowledge & Skills
Windows System Administration
Office 365
Good general IT knowledge
Knowledge of building and configuring high-performance professional workstations
High availability technologies including UPS and RAID