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Customer Service Specialist for Dutch or Scandinavian Market (Dutch language) (m/f)
Zagreb
Customer Support
Permanent
1-3 years of professional experience
Remote
Your responsibilities:
Handle daily enquiries with customers (native speakers of Dutch or Scandinavian languages - Norwegian or Swedish) via phone call, email or chat
ensure that all enquiries are answered in accordance with set procedures and guidelines
maintain high customer satisfaction
document all information according to standard operating procedures.
Requirements and skills:
Language skills: proficient in Dutch, Norwegian or Swedish language (written and spoken)
exceptional communication and problem-solving skills
positive and enthusiastic attitude towards customers and customer needs
previous customer support experience is an advantage
employer can hire candidates with rights to live an work in Croatia.
What do we offer you?
Competitive salary plus monthly bonus
referral bonus: refer a friend and earn up to 132 EUR per person (depending on the project)
working hours: full time/part time (24h, 36h, FT per week)
employment contract: fixed-term, student employment agreement (5,30 EUR per hour)
location: Zagreb office or 100% work from home
equipment provided while working at home
support from an international team of experts
MultiSport card - program that grants access to hundreds of different gyms, studios and swimming pools in whole of Croatia.
Job Application
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What is your notice period?
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