Customer Service and Technical Service Assistant (m/f)
Zagreb
Permanent 3-5 years of professional experience On-site
On behalf of our client, an international company operating in the field of healthcare, we are looking for highly motivated Customer Service Assistant (m/f).Job description:
- Tracking and records – all data and contracts related to customers
- Issuance of outgoing invoices to distributors
- Coordination of service activities for the whole of Croatia by regions and technicians
- Tracking of service contracts
- Order Tracking
- Work order tracking
- Invoicing of services rendered
- Bidding
- Records and coordination of telephone activities
- Administrative tasks
- Supervision of work orders of service technicians
- Monitoring of legal acts relating to the technical service
- Keeping import and export documentation
- Taking care of the complete bookkeeping administration related to the service (archive of work orders, intermediate warehouses, delivery notes)
Requirements:
- At least 2 years of experience in a similar administrative position
- Advanced English Language Proficiency
- Advanced use of MS Office tools
- Detail, timeliness and communicativeness
