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IT Support Engineer

Zagreb
Information Technology
Permanent
Apply

For a client, POSITIVE EQUITY, Manpower is searching for:

IT SUPPORT ENGINEER (m/f)

We are a team of market, risk and I.T professionals, trading the world's electronic markets. Our focus is to enable hard working, disciplined and innovative people to maximize their success.

We have a team of almost 50 people based across our headquarters in Dublin, Ireland and our two Croatian offices in Zagreb and Split. A small number of our team work remotely from home.

Our hi-tech infrastructure connects our multi-screen, high-performance desk setups to the major futures exchanges across the globe.


Job Summary
As our successful candidate, you will join the IT, Market Access & Operations Team and provide technical and administrative support for all trading and operational systems. You will work closely with our traders, our third-party software vendors, our off-site programming teams and our remote traders. You will ensure our trading team has maximum uptime for the key tools of our trade. You have the opportunity to make an impact on Day One!

The role is to be based in Zagreb office.

We Value
  • The ability to clearly diagnose problems
  • Logical thinking to find relevant solutions
  • Quick learners who only need tasks to be explained once
  • The initiative to learn everything and embrace responsibility
  • Common sense prioritisation
  • Hard Work
  • Respect for Everyone
  • The support ethos to help those around you
  • Dedicated Self-Developers  
  • Tech savvy enthusiastic gamers
Useful Qualifications
  • CompTIA A + or CompTIA Network +
  • MCSA

Experience
1+ Years

Responsibilities
  • Smooth running of IT & operations of 2 small offices in Zagreb & Split
  • All of our servers and IT networks, including maintenance and administration
  • System Monitoring – monitoring of our systems through operations monitoring and alerts tools
  • Support of our Windows Server environment including Exchange Servers
  • Support of our Office 365 environment
  • Application & User Support - provide primary support by dealing with user requests and responding to outages for all operational matters

Useful Knowledge & Skills
  • Windows System Administration
  • Office 365
  • Good general IT knowledge
  • Knowledge of building and configuring high-performance professional workstations
  • High availability technologies including UPS and RAID
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